Tycoon AI Notice

1. Who provides the assistant#

1.1 The shopping assistant on this store is Tycoon, provided by Tycoon Agent, a brand of GIXODIA L.L.C-FZ, Meydan Free Zone, Dubai, United Arab Emirates (formation no. 2644769), Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

1.2 The store you are visiting chose to use Tycoon. The store sells you the products, sets its prices, policies and offers, and is responsible for your purchase. The store also decides how your chat is used, and we process it for the store (see our Privacy Policy, Section 6).

1.3 This notice is for shoppers who use the assistant and for merchants who offer it. It works together with the store's own terms and privacy policy, our Privacy Policy and our Cookie Policy.

2. Definitions#

• Assistant: the Tycoon AI chat assistant shown on the store's website.
• AI model: the large language model that drafts the assistant's replies. Our main model provider is Anthropic.
• Live store data: prices, stock, delivery details, discount codes and order status that the assistant reads from the store's Shopify systems at the time it answers.
• Approved facts: information the store owner has reviewed and approved for the assistant to use, such as shipping or care details.

3. You are talking to an AI#

3.1 The assistant is software. It is not a person, even when it writes in a friendly, natural way.

3.2 Before you send your first message, the chat window shows a notice that you are talking to an AI. The store cannot turn this notice off. If you ask the assistant whether you are talking to a person or a bot, it will tell you that it is an AI.

4. What the assistant does#

4.1 It answers questions about the store's products and policies, using the store's own catalogue, pages and approved facts.

4.2 It may ask you one or two questions about what you need, then recommend products.

4.3 It can add a product to your cart when you ask it to. You review your cart and complete checkout yourself.

4.4 Where the store allows it, it can show you an offer the store has set up, such as a discount code or a free-shipping threshold. It shows at most one offer at a time.

4.5 If you are signed in to the store, it can tell you the status of your recent orders, read live from Shopify.

4.6 It can connect you with a person at the store, or take a message for the store (Section 9).

5. What the assistant does not do#

5.1 It does not take payments, see your payment details or complete checkout for you.

5.2 It does not cancel, change or refund orders. If you ask, it passes your request to the store and tells you how the store will follow up.

5.3 It does not invent prices, stock, delivery dates, discount codes or facts. When it does not know something, it says so and offers to connect you with the store.

5.4 It does not give medical, legal, financial or other professional advice. Product information is general and comes from the store.

5.5 It does not make decisions about you that have legal or similarly significant effects. You decide what to buy.

5.6 It does not send you marketing by email, text message or messaging apps.

6. Accuracy and limits#

6.1 AI can make mistakes. Replies can be incomplete, out of date or wrong, especially about details the store has not published.

6.2 Before you buy, check the product page, the store's policies and the order summary at checkout. Checkout always shows the final price, taxes and shipping.

6.3 If a reply conflicts with the store's product page, policies or checkout, those take priority over the chat.

6.4 Do not rely on the assistant for safety-critical decisions, such as allergies, medical conditions or the safe use of a product. Read the label and the store's information, and ask a qualified professional.

7. Prices, stock, delivery and codes are read live#

7.1 Every price, stock state, delivery estimate and discount code in a reply is read from the store's live data, or from facts the store owner approved, for that reply. The AI model is not the source of these figures.

7.2 Before a reply reaches you, our software checks each figure in it against that live data. A reply that fails the check is not shown, and the assistant answers more carefully or offers you a person instead.

7.3 Prices can change between the chat and checkout, and an item can sell out. Checkout shows the price that applies.

8. Your chat is saved and shared with the store#

8.1 By sending a message to the assistant, you agree that your conversation is recorded, saved, and shared with this store and with our AI service provider, which process it to answer you and to run, secure and improve the service for the store. If you do not agree, please do not use the chat and contact the store directly.

8.2 Who sees it. The store can read your conversation in its Tycoon dashboard. Our AI provider processes the text to write replies, under terms that forbid it from training on it. Our hosting provider stores it. Our staff access it only when needed to support the store, keep the service secure or comply with the law.

8.3 How long. The conversation is kept for 7 to 365 days, depending on the store's Tycoon plan, and then deleted. See the Privacy Policy, Section 11.

8.4 Please do not share sensitive information, such as health details, payment card numbers or passwords. The assistant does not need them.

8.5 Analytics and marketing features. Measurement of sales the assistant helped with, and on-site reminders, run only if the store's cookie banner recorded your permission. See the Cookie Policy.

9. Talking to a person#

9.1 You can ask for a person at any time, for example by writing "I want to talk to a person" or by tapping the button in the chat.

9.2 The assistant then shows the store's contact channel, such as WhatsApp, phone, email, the store's contact page or its own help desk. If none is available, or the store is outside its hours, you can leave a message with your email or phone so the store can reply.

9.3 The assistant also offers a person by itself when it cannot answer reliably, when you seem frustrated, or when you ask about an order change.

9.4 When you contact the store directly, the store's own terms and privacy policy apply to that contact.

10. No training on your conversation#

10.1 We do not use your conversation to train or fine-tune any AI model.

10.2 Our AI provider is contractually forbidden from training its models on our content. It deletes what we send within 30 days, except that it may keep a conversation flagged by its safety systems for up to 2 years, or longer where the law requires.

10.3 If the store joined the optional Tycoon Improvement Program, a de-identified version of chat turns, with names, contact details, numbers, links and anything that identifies the store removed, may be used in aggregate to improve Tycoon's rules. It is not used to train AI models. See the Privacy Policy, Section 8.

11. Your choices and deletion requests#

11.1 In the chat. "New chat" clears the conversation shown in that browser tab. Closing the tab removes it from the tab's storage.

11.2 Deleting or getting a copy. Ask the store, which can find, export or delete your chat from its Tycoon dashboard. You can also write to us at tycoonagent6@gmail.com with the store's address and roughly when you chatted. We will pass your request to the store within 5 business days and help it answer.

11.3 Privacy signals. If your browser sends a Global Privacy Control signal, the assistant treats it as a refusal of analytics and marketing storage.

11.4 More. Your full rights are described in the Privacy Policy, Section 13.

12. For merchants who offer the assistant#

12.1 Disclosure stays on. The AI notice in the chat window is always shown and cannot be removed. Do not present the assistant as a person, give it a human name in a way that suggests it is human, or tell shoppers they are talking to staff.

12.2 Your privacy policy. Tell shoppers in your store's privacy policy that you use an AI chat assistant provided by Tycoon, that chats are saved and shared with you and with Tycoon's AI provider, and how long they are kept under your plan. You may link to this notice.

12.3 Consent banner. Use Shopify's customer privacy tools or a compatible consent banner where the law requires consent for analytics or marketing. The assistant follows the choices your banner records.

12.4 Accurate content. Review the facts and answers you approve, keep your product data and policies current, and set offers you are willing to honour. You are responsible for your products, prices, policies and promises to shoppers.

12.5 A real person. Keep at least one working contact channel, or answer the messages shoppers leave, within the hours you set.

12.6 Where not to use it. Do not use the assistant on stores directed to children under 13. Do not configure it to give medical, legal or financial advice, or to sell products that require a licence, prescription or age check, unless you have the controls the law requires.

12.7 Requests. Handle shoppers' access and deletion requests from Settings in your Tycoon dashboard. Shopify's customer data requests are carried out automatically.

13. Region-specific information#

13.1 European Union. Under Article 50(1) of the EU Artificial Intelligence Act (Regulation (EU) 2024/1689), which applies from 2 August 2026, people must be told when they are interacting with an AI system. The notice in the chat window, shown before the first message, meets that duty. Your data protection rights are in our Privacy Policy, Section 13.2.

13.2 United States. The assistant discloses that it is a bot clearly and before you write, consistent with California's bot disclosure law (Business and Professions Code section 17941), Utah's Artificial Intelligence Policy Act, Maine's chatbot disclosure law and similar laws. The consent in Section 8.1 is given before any message is sent and recorded. We do not sell or share personal information.

13.3 Israel and the United Arab Emirates. This notice, together with our Privacy Policy, is part of the information we provide under section 11 of Israel's Protection of Privacy Law and under the UAE Personal Data Protection Law.

14. Changes#

We update this notice when the assistant or the law changes. The version and dates at the top show the current version.

15. Contact#

GIXODIA L.L.C-FZ (Tycoon Agent), Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. Email: tycoonagent6@gmail.com. For questions about a purchase, contact the store.

A Hebrew version of this notice is available at tycoonagent.ai/he/ai. If the versions differ, the English version governs, unless the law that applies to you requires otherwise.